Intermountain Health’s new CDI platform aims to improve documentation through real-time queries that prompt doctors to create a better medical record. Documentation is often called a burden; but it’s also a necessity. An incorrect or incomplete medical record can negatively affect everything from charge capture to clinical outcomes. Intermountain Health is hoping that technology can help ease that cumbersome task for care teams and improve efficiency in a new partnership with Solventum, whose CDI platform is now integrated with the EHR. In the process, they might also help clinicians become better caregivers. According to Kory Anderson, MD, CHCQM, PHYADV, FACP, the health system’s Medical Director of Inpatient Care and Clinical Documentation Integrity, leadership wanted to bring a more proactive approach to documenting, with technology that prompts – or nudges — the care team to ask questions and consider options at the point of care, rather than later on. “For example, when you have a team of nurses who are looking at charts while patients are in the hospital, or shortly after discharge, to see if there’s a missed documentation opportunity,” he says. “They [may] then send a query … to a provider to get further clarification, to improve specificity in a document or in a diagnosis, or add a diagnosis or validate that it’s clinically present or relevant.” googletag.cmd.push(function() { googletag.display(“dfp-ad-hl_native1”); }); Kory Anderson, Medical Director of Inpatient Care and Clinical Documentation Integrity at Intermountain Health. Photo courtesy Intermountain Health. “What we’re looking at really is not to completely dismantle…
