UP “UP’s Chicago Service Unit is demonstrating what’s possible, delivering exceptional safety and service outcomes in one of the nation’s busiest and most complex rail environments,” the Class I recently announced. Thanks to their proactive approach to communication and teamwork, the entire service unit recently celebrated working more than 365 days injury-free. Chicago Service Unit Transportation employees celebrate 365 days injury-free. (UP) “This achievement doesn’t happen by chance—it’s the result of consistent focus, smart decisions and a culture that values looking out for one another,” said Cerwin Fleming, General Manager, Chicago Service Unit. “Team Chicago is setting the bar high and showing what’s possible when we work together.” The key to Chicago’s success, UP says, is a plan the whole team can follow. Safety Action Plans are one of the railroad’s signature safety programs—each terminal and service unit creates its own plan, identifying unique risks and strategies for improvement while aligning with companywide goals. Chicago’s highly effective Safety Action Plan reinforces awareness and accountability, with a focus on engaging every individual: weekly updates confirm team progress toward Safety, Service and Operational Excellence goals; leaders discuss safety expectations in detail with new hires; and each shift starts with a face-to-face manager briefing. “Every day is different on the railroad,” said Charlie Banks, locomotive engineer. “Clear communication and staying focused on the small details gets big results. We take care of one another out here.” By making safety an ongoing conversation, the service unit can quickly identify opportunities and act, UP noted.…
