Cherodeep Goswami wants new technology and ideas that make a difference. Healthcare experts often talk about new technology as a product or a solution. It’s Cherodeep Goswami’s job to understand the difference. Goswami is the Chief Information & Digital Officer for Providence, the sprawling health system based in Washington and encompassing seven states through some 52 hospitals (called “ministries”) and more than 800 sites of care. It’s his job to figure out what new technologies and services will actually improve care and workflows and which are just shiny new square pegs being wedged into round holes. Cherodeep Goswami, Chief Information & Digital Officer at Providence. Photo courtesy Providence. Technology “is a differentiator and an enabler,” he says. But it has to be the right technology. “How do you leverage technology and actually make something better?” he asks. “Innovation is our mindset, [but] innovation without a purpose is just another hobby.” Meeting Specific Goals Goswami, who spent more than five years as Chief Information & Digital Officer at the University of Wisconsin Health System and 14 years before that as VP of Information Systems at BJC HealthCare in St. Louis, sees today’s tech trends, from AI to virtual care to digital health, as having the potential to bring humanity back to healthcare. But these new tools have to work for both patients and providers, bringing them face-to-face rather than shunting them onto different pathways. googletag.cmd.push(function() { googletag.display(“dfp-ad-hl_native1”); }); To that end, Goswami says any new technology has to have at least…
